All services provided in our store belong to our company, ADEN GLOBAL CONSULTING AND TOURISM INC., registered at the address Hürriyet Mh. Yakacık D-100 Kuzey Yanyol Cd. Kartal İş Merkezi No:57 Floor:3 ISTANBUL / TURKEY, and are operated by our company.
Our company may collect personal data for various purposes. Below is an explanation of how and in what manner personal data is collected, and how this data is protected.
A number of personal information about members (such as name-surname, company information, phone number, address, or email address) are collected by our Store due to the nature of the business through membership forms or various forms and surveys filled out on our Store.
From time to time, our company may send campaign information, new product announcements, or promotional offers to customers and members. Our members can choose whether or not to receive such information when signing up, later change this preference from the account information section after logging in, or update their notification preferences via the link included in the communications sent to them.
During the approval process conducted through our store or via email, the personal information transmitted to our store electronically by our members will not be disclosed to third parties, except for the purposes and scope specified in the "User Agreement" made with our Members.
For the identification of system-related problems and for the rapid resolution of possible issues or disputes regarding the service provided, our Company records and uses the IP addresses of its members. IP addresses may also be used to identify users in a general manner and to collect broad demographic information.
Our company may also use the requested information outside the purposes and scope specified in the Membership Agreement for direct marketing by itself or by persons with whom it cooperates. Personal information may also be used to contact the user when necessary. The information requested by our company, information provided by the user, or information about transactions carried out through our Store may, without disclosing the identities of our members, be used by our Company and its partners for statistical evaluations, database creation, and market research outside the purposes and scope specified in the "Membership Agreement."
Our company undertakes to keep confidential information strictly private and confidential, to consider it as an obligation to safeguard such information, and to take all necessary measures and exercise due diligence to ensure confidentiality, prevent any part of confidential information from entering the public domain, and prevent unauthorized use or disclosure to any third party.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is never stored in our system.
There are two things to look for to understand that you are on a secure site during the transaction process. One is the key or lock icon located at the bottom of your browser. This indicates that you are on a secure webpage and that all your information is encrypted and protected. This information is used solely in accordance with your instructions and within the sales transaction process. During the transaction, credit card information is encrypted with a 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank for inquiry independently of our shopping sites. If the card is approved, the transaction continues. Since the information cannot be viewed or recorded by us, it is prevented from being obtained by third parties under any circumstances.
The reliability of payment/billing/delivery address information of orders placed online by credit card is checked by our company against Credit Card Fraud. Therefore, for customers placing an order for the first time through our shopping sites, the accuracy of financial and address/phone information must be verified before the order proceeds to the supply and delivery stage. If necessary, the credit card holder or the relevant bank may be contacted for verification.
Only you can access and change all the information you provide during membership. If you protect your login information, it is not possible for others to access or alter your personal data. For this purpose, actions during the membership process take place within a 128-bit SSL secure zone. This system is an international encryption standard that is nearly impossible to break.
Websites with a customer hotline or customer service and clearly stated address and phone information are preferred more today. In this way, you can obtain detailed information on any subject and gain a better understanding of the reliability of the online shopping service provider.
Note: We recommend ensuring that the online shopping site you visit includes the company’s full address and telephone information. Before shopping, note down all contact details of the store from which you are buying the product. If you are unsure, call the store before making a purchase. All of our company details and locations are clearly indicated on our online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
The identity and credit card information you send to us via mail order will be stored by our company in accordance with confidentiality principles. This information is kept for 60 days to address potential disputes arising from bank chargeback requests and then destroyed. Since you can naturally dispute any unauthorized charge made to your card other than the amount approved on the mail order form you provide, this does not pose any risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our Store may provide links to other sites within the website. Our company bears no responsibility for the privacy practices and content of the sites accessed via these links. Advertisements published on our site are distributed to users by our advertising partners. The principles of this Privacy Policy apply solely to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CIRCUMSTANCES
In the limited cases listed below, our Company may disclose user information to third parties outside the provisions of this “Privacy Policy.” These situations are strictly limited to:
- Compliance with legal obligations imposed by applicable laws, decrees, regulations, or other legal rules enacted by authorized legal authorities;
- Fulfilling the requirements of the "Membership Agreement" and other agreements concluded with our users;
- Providing information requested within a duly conducted investigation or inquiry by authorized administrative or judicial authorities;
- Situations where providing information is necessary to protect the rights or security of users.
E-MAIL SECURITY
Please never write your credit card number or passwords in any emails you send to our Store’s Customer Service regarding your orders. Information contained in emails may be viewed by third parties. Our company cannot guarantee the security of information transmitted through emails under any circumstances.
BROWSER COOKIES
Our company may obtain information about users visiting our Store and their website usage through technical communication files (Cookies). These files are small text files sent by a website to the user's browser to be stored in main memory. Technical communication files make Internet use easier by storing status and preferences about the site.
Technical communication files help obtain statistical information such as how many people visit the site, for what purpose and how many times they visit, and how long they stay on the site, and assist in generating dynamic advertisements and content from specially designed user pages. These files are not designed to obtain data or personal information from your main memory or email. Most browsers are initially designed to accept these technical communication files, but users can change their settings to prevent cookies from being received or to be notified when cookies are sent.
Our company may change the provisions of this "Privacy Policy" at any time by announcing it on the site or by sending an email to users. If the Privacy Policy provisions change, they take effect on the date they are published.
For any questions or suggestions regarding our privacy policy, you may send an email to [email protected]. You may also reach our company using the contact information below.
Company Title: ADEN GLOBAL CONSULTING AND TOURISM INC.
Address: Hürriyet Mh. Yakacık D-100 Kuzey Yanyol Cd. Kartal İş Merkezi No:57 Floor:3 ISTANBUL / TURKEY
Email:[email protected]
Phone: +90 850 811 34 42